Our privacy policy

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://extradimensionalart/

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personal information we collect

We receive  collect and store any information you enter on our website or provide us in any other way. This includes email address login and password and purchase history. We may use software tools to measure and collect information including page response times, page interactions and methods used to browse away from the page. We also collect personally identifiable information such as name email password communications, payment details credit card information, comments feedback product reviews, recomendations and personal profile. 

How we collect information

We collect information when a customer sends a message through a custom form, when a purchase is made through our online store and when subscribing to our newsletter. When you conduct a transaction on our website this information is collected as part of the process. Your personal information will be used for the specific reasons stated above only.

Why we collect this information

We collect such personal and non personal information for the following purposes.

1. To help understand ways our website may work better and provide a better service ie by using user anylictics to optimize site performance.

2 To collect email and addresses for marketing campaigns and to send products and services to you, and to measure the success of our product marketing campaigns.

3 To fulfill any orders placed through the site processing your payment information, arranging shipping, and providing you with invoices and or/ order confirmations. Our site uses Wix direct payment gateways and adheres to the standards set by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store.  

We may communicate with you

We may contact you to communicate about your order for example if there is further information from a guide message or to

To share updates on products and product releases to notify of any upcoming sales or promotions. To share information and messages that you have subscribed for.

We may ask you questions about our service in the way of polls or questionnaires. We may contact you via email or text 

How we use cookies

We use cookies in the following ways. For essential security reasons, such as system monitoring and de bugging  and to identify logged in site members, for anti fraud reasons, consent policy cookies for cookie banner parameters, for system effectiveness management, and stability. If you would like more information about how we use cookies please contact us via the contact form on this website. You can learn more about cookies at this site http://www.allaboutcookies.org 

Do not track

Please not that we do not alter our sites data and use collection when we see a Do Not Track signal from your browser

Your Rights

If you are a european resident you have the right to access personal information we hold about you, and to ask that your personal data be corrected updated or deleted. If you would like to exercise this right please contact us through the contact form on this website.

Additionally if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Additionally please note that your information will be transfered outside of Europe  including to New Zealand and the United States.

Data Retention

When you place an order through the site we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time, in order to reflect changes to our practice or for other opperational legal or regulatory purposes. 

Contact Us

For more information about our privacy practice or to make a complaint you may contact us at karenelsworth@extradimensionalart.com 

Or by mailing Us at the following address

34 Lastel Place

Auckland 2014

New Zealand